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Privacy Policy

Last updated: 13 August 2026

1. Our Commitment

Yumelia Inc. (“we,” “our,” or “Yumelia”) considers the proper management and protection of personal information to be one of its most important responsibilities. We comply with the Act on the Protection of Personal Information and all applicable laws, and handle information entrusted to us by our clients with the greatest care.

2. Information We Collect

We may collect the following information:

  • Contact information including name, address, telephone number, and email address
  • Information about your travel preferences and requirements
  • Payment information necessary to process bookings
  • The content of enquiries and correspondence
  • Website usage information (pages viewed, referring site, approximate region, device type), collected in aggregate through analytics tools to improve the site. This does not identify you personally.

3. How We Use Your Information

Personal information is used solely for the following purposes:

  • Travel arrangement and service delivery
  • Responding to enquiries
  • Service improvement and analysis
  • Fulfilment of legal obligations

4. Sharing with Third Parties

We do not share your personal information with third parties without your consent, except as required by law. We may share information necessary for travel arrangements with partner establishments such as accommodation providers and transportation companies.

5. Analytics Tools

We use Google Analytics and Vercel Analytics to understand how the site is used and to improve it. Google Analytics uses cookies to collect usage information; this does not include information that identifies you personally, such as your name or address. The information collected is handled under Google’s Privacy Policy. You can stop this collection by disabling cookies in your browser or by installing Google’s opt-out browser add-on.

6. Data Security

We maintain appropriate security measures to prevent the unauthorised disclosure, loss, or damage of personal information.

7. Access and Correction

You may request access to, correction of, or deletion of your personal information held by us. Please contact us at info@yumelia.jp.

8. Contact

For enquiries regarding this Privacy Policy, please contact us at info@yumelia.jp.