Specified Commercial Transactions
Last updated: 1 October 2026
| Company Name | Yumelia Inc. |
|---|---|
| Representative | Yuri Hayashi |
| Address | 3-5-3-2004 Nishikanda, Chiyoda-ku, Tokyo 101-0065, Japan |
| Phone | +81 80-4134-1415 |
| info@yumelia.jp | |
| Travel Agency Registration | No. 3-8975 (Tokyo Metropolitan Governor Registration) |
| Services | Travel services, concierge services, consulting services |
| Pricing | All fees are quoted individually based on client requirements. Please contact us for details. |
| Payment Methods | Bank transfer, credit card (details provided at time of engagement) |
| Additional Charges | For payment by credit card, a processing fee of 3% of the travel price is added (not refunded even if the travel price is refunded due to cancellation). Fees in our Travel Service Fee Schedule and cancellation charges set by transport, accommodation and other providers may also apply. |
| Payment Timing | A 20% deposit with your application, within one week of our quotation; the 80% balance by three months before the start of travel. Applications made less than three months before travel are paid in full at once. |
| Cancellation Policy | Cancellation fees vary depending on the time before the travel or service date. Full details are provided in the travel conditions or contract. |
| Refunds | Refunds of applicable amounts (after deduction of cancellation fees) will be made by bank transfer. |
Cancellation Policy
Cancellation charge when cancelling the whole trip:
- 91 days or more before the start of travelNo cancellation handling fee (handling fee etc. still apply)
- 90 to 31 days before the start of travel10% of the refundable amount
- 30 to 15 days before the start of travel50% of the refundable amount
- 14 days before, up to the day of travel100% of the refundable amount
* Days are counted backwards starting from the day before the start of travel.
* The “refundable amount” is the travel price minus (1) the costs the Company has already paid to transport, accommodation and other providers (hotels, transport operators, venues and other companies), including cancellation and penalty fees but excluding anything those providers refund, and (2) the Company’s travel-service handling fee.
* When the whole trip is cancelled, the client bears, in addition to the cancellation charge above (the cancellation handling fee), the costs already paid to providers that are not refunded and the Company’s travel-service handling fee.
* When only part of the arrangements (e.g. one hotel or one flight) is cancelled, the rates above do not apply; instead ¥11,000 per case is charged as the handling (cancellation) fee for that arrangement. Cancellation fees and non-refundable amounts set by that provider are borne separately.
* For the full contract terms, see the Cancellation Policy on our Travel Agency Registration, Terms & Fees page.
For details of our travel service fees (arrangement, change, and cancellation handling fees), please see the Travel Service Fee Schedule.
View the Fee Schedule→