Legal
Specified Commercial Transactions
Last updated: 1 April 2026
| Company Name | Yumelia Inc. |
|---|---|
| Representative | Yuri Hayashi |
| Address | 3-5-3 Nishikanda, Chiyoda-ku, Tokyo 101-0065, Japan |
| Phone | +81 80-4134-1415 |
| info@yumelia.jp | |
| Travel Agency Registration | No. 3-8975 (Tokyo Metropolitan Governor Registration) |
| Services | Travel services, concierge services, consulting services |
| Pricing | All fees are quoted individually based on client requirements. Please contact us for details. |
| Payment Methods | Bank transfer, credit card (details provided at time of engagement) |
| Payment Timing | Prior to commencement of services, or as agreed in the contract |
| Cancellation Policy | Cancellation fees vary depending on the time before the travel or service date. Full details are provided in the travel conditions or contract. |
| Refunds | Refunds of applicable amounts (after deduction of cancellation fees) will be made by bank transfer. |
Cancellation Policy
Of the recoverable fees:
- Up to 61 days before departure100% refund
- Up to 31 days before departure50% refund
- From 30 days before departureNo refund
* Recoverable fees are the amount deposited by the client, minus any amounts already paid to external providers that are non-refundable to us.
For details of our travel service fees (arrangement, change, and cancellation handling fees), please see the Travel Service Fee Schedule.
View the Fee Schedule→