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Privacy Policy

Last updated:2025/11/13

Yumelia Inc. ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and any other details you provide through our inquiry forms or communications.

  • Usage Data: including your browser type, IP address, and browsing behavior on our website, collected automatically through cookies or analytics tools.

  • Booking and Service Information: if you make inquiries or reservations, we may collect information necessary to provide travel-related services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to inquiries and provide requested services

  • To arrange and manage travel, cultural, dining, or wellness experiences

  • To improve our website, services, and customer experience

  • To send updates, offers, or relevant communications (with your consent)

3. Information Sharing and Disclosure

We do not sell or rent your personal information.
We may share your information only in the following cases:

  • With trusted service providers and partners involved in delivering your travel experience

  • When required by law or governmental authorities

  • To protect our legal rights and ensure service security

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal data.
If you wish to exercise these rights, please contact us at the email address below.

7. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic.
You can choose to disable cookies through your browser settings, though some features may not function properly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Yumelia Inc.
📍 Nishishinjyuku 6-25-8-301, Shinjyuku-ku, Tokyo, Japan
✉️ info@yumelia.jp

9. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last updated” date.

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